Customer Relations (9)

This folder contains solutions as they relate to the day-to-day job functions of the Customer Relations team. If you do not see a solution for a common task that you believe may be beneficial, please submit a request for a "new helpdesk solution article" by submitting a helpdesk ticket or send to support@ahima.org.

User Login Error Review Checklist

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro
Update User's Primary Login Email

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro
Creating New Web User ID for Person Record in Aptify

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro
Troubleshooting Tips for Users Unable to Access Components of VLab Course

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro
Customer Unable to Access Course in Learning Center: Check for Enrolled External IDs

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro
Membership Renewal Pricing Incorrect

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro
Duplicates with No Orders

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro
Create New Web Alert in Aptify

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro
Webinar CEU Missing From CEU Center

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:13 AM by Kevin Schmidt - HCPro