Activate MFA (Multi-Factor Authentication) via Authenticator App Notification:

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:08 AM by Kevin Schmidt - HCPro

1. Sign out of Outlook

Windows PC: File >> Office Account >> Sign out)
Mac: Outlook >> Preferences >> Accounts >> Delete Account ( - )

2. Sign out of Teams (click on top-right photo icon >> Sign out)

3. Go to portal.office.com and from the top left photo icon drop-down, select “Sign out”

4. Refresh portal.office.com and choose your AHIMA account to login as then enter your password. You will see the “More information required”, click "Next".

5. In “Keep your account secure”, click Next.

6. Download the Microsoft Authenticator App:

The desktop will instruct you to download the app, then click Next.

Google Play	Apple
https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_US&gl=US	https://apps.apple.com/us/app/microsoft-authenticator/id983156458

**Follow the prompts on your screen to activate MFA and click “Next” after each step.**

7. In the authenticator app, click to Agree to the basic app data agreements acknowledging required diagnostics will be collected to keep app secured and updated. This does not include your name or any sensitive data.

8. [In App] When prompted to add account in the authenticator app, click to Add work or school account. Sign in using your AHIMA credentials. Verify your identity via text, if prompted.

9. [In App] You may be prompted to provide more information required. If so, click Next (wait for screen to load 5-7 seconds).

10. [In App] The screen will ask you to start by getting app. Ignore and click Next.

11. [In App] Select the Pair your account to the app by clicking this link option.

12. [In App] Once paired allow for app lock enabled, then click Got It on the "check for notifications" prompt.

13. [On Desktop/Laptop] Your session may have timed out. If so, refresh the web page or click back until you reach the "More Information Required" prompt.

14. [On Desktop/Laptop] Skip over the start by getting app and set up your account steps and go to scan QR code page.

15. [In App] click on the credentials tile (lower left) and scan the QR code displayed on your desktop/laptop. Once scanned, click Next.

16. [In app] approve the test sign-in authenticator - notification to validate sign-in.

17. [On Desktop/Laptop] After approving the sign in on your mobile device, click next on the desktop/laptop set up prompt.

18. [On Desktop/Laptop] Once you're done scanning QR code, click next on the desktop/laptop set up. Click next until you reach the "Success!" page then click Done.

19. If asked to "Stay signed in?" message, check the Don't show this again box and click "Yes".

Enable Authenticator as Default Sign-in Method

1. On your laptop or desktop computer, open a new web browser page and navigate to https://myaccount.microsoft.com/. Sign in with your AHIMA credentials (aka your work or school account)

2. Select Security Info from your tile panel view [Update Info] or from the left-hand navigation panel [Security info].