Violation of Unique Key Error

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:16 AM by Kevin Schmidt - HCPro

You may come across the violation of unique key error when merging records or attempting to change the web user ID email.


When this occurs, navigate to e-Business --> Web Users and search for the web user ID/email. 



Open the associated records and check if they are linked to the user. If not, link to user.



Go back to the person's record and merge the correct web user ID with the old one.

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