Duplicate Certification Error

The main thing that keeps you from deleting a duplicate cert is the Class Registration that recognized as being awarded when the exam is completed.  In this case the Class Reg recongizes:

So all you would do is delete the orphaned one:

Please note this only comes into play with a recently awarded credential where there are no credential cycles on it.  IF let's say the class registration somehow got pushed to a new duplicate credential created, and you look at the one it's not longer tied to and in that one you see a history of credential cycles, THEN you have to get SQL to change the class registration to the older issued credential and delete the duplicate one.  This requires a backend SQL update, which is why it went to Database team in the past.