How to Clear Cache & Cookies on Your Device

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:08 AM by Kevin Schmidt - HCPro

In Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More (or Ctrl + Shift + Delete). 
  3. Click More tools. Then, Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.


In Edge

  1. Click the 3 dots in the upper right corner of the browser.
  2. Choose Settings.
  3. Under Clear Browsing Data, click Choose What To Clear.
  4. Select Cookies and Cached Data and Files.
  5. Click Clear.


In Firefox

  1. Click the hamburger menu in the upper right corner of the browser.
  2. Click Preferences (Mac) or Options (PC).
  3. Click Privacy in the left menu bar.
  4. Click Clear Your Recent History.
  5. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  6. Click the down arrow next to "Details" to choose which elements of the history to clear.
  7. Select Cookies, and Cache and Active Logins
  8. Click Clear Now.


In Safari for PC

  1. Click on the Settings (Gear) icon in the upper right corner of the browser.
  2. Click Reset Safari
  3. Select the items you wish to clear: Cache and Cookies.
  4. Click Reset.

In Safari on Mac (Cache)

  1. Open Safari.
  2. Click on Safari next to the Apple logo
  3. Click on Preferences
  4. Click on Advanced.
  5. Check the box for Show Develop menu in menu bar.
  6. Now click on Develop from the top 
  7. Click on Empty Caches.

In Safari on Mac (Cookies)

  1. Open Safari.
  2. Click on Safari from the top menu bar
  3. Click on Preferences
  4. Click on Privacy.
  5. To delete individual cookies, click on Manage Website Data.
  6. Next, click on a website and then click on Remove.
  7. Click on Done.

 

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