How to Mark Items as SPAM\Junk on Shared Mailbox

This article describes how to login to a shared mailbox and report items as spam.  

1. Go to https://outlook.office.com/mail/

2. Click on your profile photo in the upper right-hand corner and click on Open another mailbox:

3. Type in the email address of the mailbox you have permissions over to open that mailbox.  

If you cannot open the mailbox then you need to submit a ticket to IT to get Full Permissions over the mailbox, referring to this article so the technician has context as to what you are attempting to do.  

4. When in that mailbox you can right click the desired email to report and report as junk and\or block the sender.

5. Once complete you can close the browser.  

Attachments (2)

68e76d44391c....png
22.2 KB

68e76d44391c....png
80.8 KB