Reporting Spam, Junk, or Phishing emails

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:07 AM by Kevin Schmidt - HCPro

Did you receive a suspicious email and now you're unsure if you should open it's contents? Follow the guidelines below to protect yourself and AHIMA against a cyber attack by recognizing Spam, junk and/or phishing.

Spam	Phishing
What is it? Unsolicited, unwanted email. About 70-90% of email that goes through the internet is spam. The other 10-30% is called "ham" by the insiders.	What is it? The process of attempting to acquire sensitive information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity and using bulk email, which tries to evade spam filters. Emails claiming to be from popular social websites, banks, auction sites, or IT administrators are commonly used to lure the unsuspecting public. It's a form of criminally fraudulent social engineering.
Action Steps: Right-click on the email and click "Junk" then select an action step to report the email and/or sender. When an email is reported as junk, you do not need to submit a ticket to AHIMA Support.* *Note: Your report will help to update spam controls and ensure that Microsoft is able to better detect malicious emails.
Alternative: If you are unsure if the email message you received is deceitful or from a trusted source, simply forward the message to support@ahima.org with a request to have it scanned for security threats.

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