View All Attendee Payment Invoices
1. In Event Management portal, go to the Events tab and click to open the event from the active events view.
2. Click on the ellipsis (or Related tab) to expand the dropdown and select “Invoices” for a full list of all event attendee payment invoices.
3. Double-click on any invoice line within the Invoice Associated View to view the payment invoice record.
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? Tip: To export the current Invoice Associated View of all event attendee payment invoices, click on Export Invoices*. An automatic excel document will be downloaded. *You may need to click on ellipsis or maximize window to view Export Invoices button. |
View Receipt to Print/Save as PDF
Follow steps 1 - 2 listed above and proceed with the following to access the invoice payment receipt.
3. Open the payment invoice, then double-click on the payment line (under "payments") to open the invoice payment record.
4. Click on Run Report located on top toolbar, then select Receipt (you may need to click on ellipsis to expand functions if you do not see Run Report as an option).
The receipt will open in a new window.
5. Choose from the Save or Print-to-PDF buttons to save receipt and send as an attachment.
View Payment Invoice via Attendee Record
To access payment invoice via event attendee record follow the steps below. Click here to review article on how to navigate to event attendee record.
1. In the event attendee record, verify the payment invoice via the Billing tab.
2. Click the invoice to view payment information and status.
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