View / Create Accounts or Contact Records in Dynamics

Created by Kevin Schmidt - HCPro, Modified on Thu, 9 Oct at 3:16 AM by Kevin Schmidt - HCPro

Go to Dynamics: ahima.crm.dynamics.com and log in to Dynamics using your AHIMA credentials. Select one of the apps accordingly (e.g. AHIMA-Sales, AHIMA-AMS). 


View Account or Contact Records 


Navigate to the left-hand navigation panel → select "Accounts" or "Contacts" located below  My Work (or Customers in AHIMA - Sales app).


*Default view will list "All Accounts"


? Tip: Click the drop-down carrot to select a different view.


Tip: An asterisk ( * ) next to the view title indicate there is presently an active filter in the view.




Create New Account or Contact Record


Navigate to the left-hand navigation panel → select "Accounts" or "Contacts" located below  My Work (or Customers in AHIMA - Sales app).



Fill in your information. Use the handy tooltips as a guide.




Click save. 

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